1) Type of Service & Route

HR

MIN

(Single Trip) Selected
(Single Trip) Selected
Please fill in the itinerary (if any). If there are more than 3 stopovers, please fill in here.

FAQ

1) The Procedure of Coach Reservation

  1. Please consider the event date/time/number of people/itinerary
  2. Request quotation from Hang Po
  3. Hang Po will provide written quotation in return
  4. Send back the written confirmation for valid reservation
  5. For corporate users, please provide the company full name and address of the institution/company for reservation; for personal users, deposit (50% of the full amount) is needed for reservation. The balance needed to be settled 2 days before booking date.
  6. Car plate and driver’s details will be notified 1-2 days before the booking date by Fax/ Telephone/ Email/ SMS/ Whatsapp.

2) How to have your Quotation?

  • Request quotation from the online booking page
  • Fax to 2439 4323 after filling out the booking form, (the form can be downloaded from the web page)
  • Email to order@hangpotc.com for quotation request
  • Call 2439 9180 to contact us directly
  • Contact us by Whatsapp at 6094 8319
  • Send your request via Facebook (https://www.facebook.com/hangpotc) Inbox

3) Payment procedures and methods

Corporate Customers:
Hang Po will send out the invoice after date of booking. Customers can choose the following two methods of payment:

  1. Cheque (Header: Hang Po Transportation Company Limited)
  2. Bank Transfer and send us the Bank-in Slip by email / WhatsApp / Fax (2439 4323)
    (Bank of China Account: 033-665-0-004563-8); Receipt will be issued by our Accounting Department after receiving payment.
  3. PayMe or FPS

Personal Customers:
Bank Transfer and submit the bank-in slip by email / Whatsapp
(Bank of China Account: 033-665-0-004563-8 or Hang Seng Bank Account: 227-394-897-001)

4) At present, which places in Hong Kong that restricted area permit is needed?

Tourist AttractionFeeResponsible DepartmentPermit Collection LocationApplication Time
Ma Wan ParkFree of ChargeMa Wan ParkLantau Link Viewing Platform, ParkingAt least 2 days
Only vehicles with valid permits issued by Transport Department are allowed except:
Mon – Fri (Daily 10:00am to 4:00pm)
Lantau Island$75Transport DepartmentTransport DepartmentAt Least 3 Weeks
Hoi Ha WanFree of ChargeAgriculture, Fisheries and Conservation DepartmentSai Kung Country Park Visitor CentreAt Least 3 Days
Wong Shek PierFree of ChargeAgriculture, Fisheries and Conservation DepartmentSai Kung Country Park Visitor CentreAt Least 3 Days
High Island ReservoirFree of ChargeAgriculture, Fisheries and Conservation DepartmentSai Kung Country Park Visitor CentreAt Least 3 Days
Lady MacLehose Holiday VillageFree of ChargeLeisure and Cultural Services DepartmentLCSD post to applicantsAt Least 10 Days
Sha Tau KokFree of ChargeHong Kong Police Force Closed Area Permit OfficeClosed Area Permit Office , Sheung Shui Police StationAt Least 4 Days
Chung Ying StreetFree of ChargeHong Kong Police Force Closed Area Permit OfficeClosed Area Permit Office , Sheung Shui Police StationAt Least 4 Days
Man Kam To/ Lo WuFree of ChargeHong Kong Police Force Closed Area Permit OfficeClosed Area Permit Office , Sheung Shui Police StationAt Least 4 Days
Lok Ma ChauFree of ChargeHong Kong Police Force Closed Area Permit OfficeClosed Area Permit Office , Sheung Shui Police StationAt Least 4 Days
Shenzhen Bay PortFree of ChargeHong Kong Police Force Closed Area Permit OfficeClosed Area Permit Office , Sheung Shui Police StationAt Least 4 Days

*The application time provided above is the minimum number of days required by each department. Since there is quota for the number of restricted area permits, Hang Po highly suggested that customers proceeded to application as soon as possible after booking confirmation, in order to secure the entry approval.
*For Other locations, customers would need to apply on their own.

5) Which places in Hong Kong that coaches’ parking fee is needed?

ParkingParking Fee Per Hour
Wong Tai Sin Temple$70 (at least 2 hours)
Hong Kong International Airport$20
Lantau Link Viewing Platform$25 (First 2 hours) / $50 (the third Hours onward)
The Peak$33
Ma Wan Park$20 (First 2 hours) / $15 (the third Hours onward)
only applicable on Sat, Sun & Public Holiday

6) What is toll rates of road tunnels for Buses and Private Cars in HK?

Vehicle typeTai Lam TunnelWestern Harbour CrossingEastern Harbour CrossingDiscovery Bay TunnelLantau LinkTate’ s Cairn TunnelCross Harbour TunnelLion Rock TunnelSha Tin Heights Tunnel, Eagle’s Nest Tunnel and Tai Wai TunnelAberdeen TunnelShing Mun TunnelsTseung Kwan O Tunnel
Private cars$48$75$25No Entry$15$20$20$8$8$5$5$3
Public and private single-decked buses$143$140$50$50$20$32$10$8$8$5$5$3
Vehicle typePrivate carsPublic and private single-decked buses
Tai Lam Tunnel$48$143
Western Harbour Crossing$75$140
Eastern Harbour Crossing$25$50
Discovery Bay TunnelNo Entry$50
Lantau Link$15$20
Tate’ s Cairn Tunnel$20$32
Cross Harbour Tunnel$20$10
Lion Rock Tunnel$8$8
Sha Tin Heights Tunnel, Eagle’s Nest Tunnel and Tai Wai Tunnel$8$8
Aberdeen Tunnel$5$5
Shing Mun Tunnels$5$5
Tseung Kwan O Tunnel$3$3

7) What is the maximum free waiting time for booked coaches?

Due to the limited supply of local coaches, coupled with a high demand of customers, the schedule of our fleet is quite intensive. To ensure the level of punctuality, we are sorry that a waiting fee of $100-$200/ hour per bus will be charged if your actual departure time exceeds the original booking time by 15 minutes.

8) Is it possible to change the booking details/ itinerary after confirmation?

Yes. Customer can notify us about the change of booking at least 3 working days (Mon to Fri) before the booking date. We are sorry that a Handling Fee may be apply if the notification period is less than 3 working days.
(For Wedding Transport Service, customers need to notify us about the change of booking at least 7 working days (Mon to Fri) before the booking date)

9) Under what circumstances can an order be cancelled?

  • Customers can cancel the booking at least 7 working days (Mon to Fri) before the booking date. We are sorry that a fee of 50% of the order fee may be charged if the notification period is less than 7 working days.
  • The No. 3 typhoon signal/ the yellow rainstorm warning signal or above hoisted by The Observatory before the booking time on the booking date.
  • In consensus with Hang Po, the customer has already indicated clearly that under which circumstances the order can be cancelled before booking confirmation.